These Terms & Conditions ("Terms") govern your use of the Booking Flow AI Limited website and services. By using our website or engaging our services, you agree to be bound by these Terms. If you don't agree, please don't use our website or services.
In short: we provide automation services for trades businesses. You pay monthly, you can cancel anytime, and you own your data. These Terms cover the legal detail.
These Terms apply to services provided by Booking Flow AI Limited, a company registered in Ireland.
Booking Flow AI Limited provides digital services for trades and home services businesses, including (but not limited to):
We reserve the right to modify, improve, or discontinue features at any time. We'll give reasonable notice of any material changes that affect your service.
While we aim to help your business generate more leads, capture more enquiries, and grow online, we do not guarantee specific results — including but not limited to lead volume, conversion rates, revenue, search rankings, or review counts.
Results depend on factors outside our control, including your market, pricing, customer service, response times, and how actively you use the system. Anything we share about results is illustrative, not a promise.
By using our Services, you agree to:
Subscription fees and any one-off setup fees will be agreed before service delivery and confirmed in writing (email is sufficient).
Prices on our website and in customer agreements are exclusive of VAT. Booking Flow AI Limited is not currently VAT-registered, so no VAT is charged on invoices at this time. If our VAT registration status changes, customers will be notified at least 30 days in advance and VAT will be added to subsequent invoices in line with Irish tax law.
You can cancel your subscription at any time before the next billing cycle by emailing [email protected]. There is no notice period.
Subscription fees are non-refundable once charged. Cancellation takes effect at the end of the current billing period, and you'll retain access until that date. You won't be charged again after cancellation.
When you cancel or your subscription ends:
You retain full ownership of all data and content you provide to us, including your customer contacts, messages, and business information. We process this data on your behalf to deliver the Services, as set out in our Privacy Policy.
Where a website is built for you, the domain and content remain in your name. On termination, we will hand over your website files and data within the 60-day window.
All systems, processes, templates, methodologies, and materials developed by Booking Flow AI Limited remain our intellectual property unless otherwise agreed in writing. When you become a customer, you receive a limited, non-exclusive, non-transferable licence to use the Services for the duration of your subscription.
Customer content (your logo, photos, copy, customer data) remains yours.
Our Services integrate with third-party platforms — including HighLevel / LeadConnector, Stripe, PayPal, Google, Meta, and others. Use of these platforms is also subject to their own terms and privacy policies.
We are not responsible for the performance, availability, or actions of third-party services. If a third-party service experiences an outage or changes its terms in a way that affects our Services, we will work to minimise disruption but cannot guarantee uninterrupted access.
To the fullest extent permitted by Irish law:
We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to outages of third-party services, internet failures, acts of government, natural disasters, or industrial action.
We may suspend or terminate your access to the Services if:
On termination by us, you may still request data export during the 60-day window described in section 9.
We may update these Terms from time to time. The latest version will always be available on this page, with the "Effective Date" updated accordingly. Material changes will be notified to customers via email. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Ireland. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the Irish courts.
If you have any questions about these Terms, please contact: